This Privacy Policy explains how kiss988 collects, uses, stores and protects your personal data when you access and use our Malaysian online casino and sportsbook platform. We are committed to handling your information responsibly and transparently.
Six core principles that govern how kiss988 handles every piece of personal data you share with us.
All personal data transmitted to and from the kiss988 platform is protected by 256-bit SSL encryption. Stored data is secured behind layered access controls accessible only to authorised personnel on a need-to-know basis.
kiss988 does not sell, rent or trade your personal data to third parties for marketing purposes. Data sharing is limited to circumstances required by law, licensing obligations, or operational necessity with vetted service providers.
You have the right to request access to, correction of, or deletion of your personal data held by kiss988. Requests can be submitted via customer support and will be handled within a reasonable timeframe as required by applicable law.
kiss988 collects only the personal data that is necessary for account registration, identity verification, payment processing, responsible gaming compliance and the provision of our gaming services. We do not collect data beyond what is operationally required.
Personal data is retained only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Data that is no longer required is securely deleted or anonymised.
kiss988's data handling practices are designed to comply with applicable data protection legislation and the data-related obligations of our international gaming licence. Our compliance posture is reviewed regularly as regulations evolve.
This Privacy Policy ("Policy") is published by the operator of kiss988 ("the Company," "we," "us," "our"), the online gaming platform accessible at kiss988.net and any associated subdomains or mobile interfaces (collectively, "the Platform").
This Policy describes how the Company collects, receives, uses, stores, transfers and otherwise processes personal data relating to individuals who access or use the Platform, including registered players, prospective players and visitors to the Platform ("you," "your").
By registering an account on the Platform or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you should not use the Platform.
Note to Malaysian Users: Malaysian players are advised that this Policy operates alongside Malaysia's Personal Data Protection Act 2010 (PDPA) to the extent applicable. kiss988 is committed to handling personal data responsibly and in compliance with applicable data protection frameworks.
For the purposes of applicable data protection legislation, the Company operating kiss988 is the data controller in respect of personal data collected through the Platform. The Company is responsible for deciding the purposes for which and the means by which your personal data is processed.
Queries relating to this Policy, or requests to exercise your data rights, should be directed to our customer support team via the contact details set out in Section 15 of this Policy.
When you register an account on kiss988, we collect the personal data you provide during the registration process, which may include:
In connection with our anti-money laundering (AML) and Know Your Customer (KYC) obligations under our gaming licence, we may collect and process the following additional personal data when you submit a withdrawal request or when we are otherwise required to verify your identity:
We collect records of all financial transactions made through your kiss988 account, including deposit amounts, withdrawal requests, payment method identifiers and transaction timestamps. This data is required for operational, regulatory and AML compliance purposes.
We collect records of your gaming activity on the Platform, including games played, bets placed, amounts wagered, game outcomes, bonus usage and session duration. This data is used for platform operation, dispute resolution, responsible gaming monitoring and regulatory compliance.
When you access the Platform, our systems automatically collect certain technical data, which may include:
If you contact kiss988 customer support via live chat or email, we retain records of those communications, including the content of your messages and any personal data contained therein, for the purposes of support provision, quality monitoring and dispute resolution.
kiss988 collects personal data through the following means:
kiss988 uses your personal data for the following purposes:
kiss988 does not use your personal data for purposes incompatible with those described above without your prior consent or a lawful basis for doing so.
To the extent applicable data protection legislation requires us to identify a legal basis for processing your personal data, we rely on the following:
kiss988 may share your personal data with carefully selected third-party service providers who assist us in operating the Platform and delivering our services. These service providers include payment processors, identity verification service providers, cloud infrastructure providers, customer support tools and fraud detection service providers. All service providers engaged by kiss988 are required to process personal data only on our instructions and in accordance with appropriate data protection obligations.
The Company may be required to disclose personal data to government authorities, regulatory bodies, law enforcement agencies or courts in response to lawful requests, court orders or our obligations under applicable gaming licence conditions. Such disclosure will be made only to the extent required by law.
In the event of a merger, acquisition, corporate restructuring or sale of all or part of the Company's business or assets, personal data held by kiss988 may be transferred to the relevant successor entity. Affected players will be notified of any material change to the data controller in such circumstances.
kiss988 does not sell, rent, trade or otherwise transfer your personal data to third parties for their own marketing or commercial purposes under any circumstances.
The kiss988 Platform uses cookies and similar tracking technologies to support platform functionality, security and analytics. Cookies are small text files stored on your device when you access the Platform.
You may configure your browser settings to decline non-essential cookies. Please note that disabling certain cookies may affect the functionality of the Platform. kiss988 does not deploy third-party advertising cookies or tracking pixels that transmit your data to advertising networks.
kiss988 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include:
While kiss988 takes data security seriously and implements industry-standard safeguards, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately in the event of any suspected unauthorised access to your account.
kiss988 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including the duration of your account relationship with the Company, and for such longer periods as may be required by applicable legal, regulatory or licensing obligations.
In practice, this means that:
Upon expiry of the applicable retention period, personal data will be securely deleted, destroyed or anonymised.
Subject to applicable data protection legislation, you may have the following rights in respect of your personal data held by kiss988:
To exercise any of the above rights, please contact kiss988 customer support using the details in Section 15. We will respond to your request within the timeframe required by applicable law, typically within 30 days. We may need to verify your identity before processing your request.
Please Note: Certain data rights may be limited where we have overriding legal obligations to retain your data, or where the exercise of your rights would prejudice the rights of third parties or our ability to detect and prevent financial crime.
The kiss988 Platform is strictly intended for persons aged 21 years of age or older. kiss988 does not knowingly collect or process personal data from persons under the age of 21. If we become aware that we have inadvertently collected personal data from a person under the minimum age, we will take prompt steps to delete that data and close the associated account.
If you have reason to believe that a minor has registered an account on kiss988 or has provided us with personal data without parental or guardian consent, please notify our customer support team immediately.
kiss988 processes gaming activity data and account behaviour data as part of its responsible gaming programme. This includes monitoring deposit patterns, session durations, betting behaviour and account communications for indicators of problem gambling. Where such indicators are identified, kiss988 may proactively contact affected players with information about responsible gaming tools and resources.
Data collected in connection with self-exclusion requests, deposit limits and cooling-off periods is treated as sensitive and is processed solely for the purpose of administering and enforcing the relevant responsible gaming measure. Self-exclusion data is retained for the duration of the exclusion period and for such additional period as may be required by regulatory obligations.
For full details of available responsible gaming tools, please visit the Responsible Gaming page.
kiss988 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, regulatory requirements or platform functionality. The revised Policy will be published on this page with an updated effective date.
Where a material change is made to this Policy, we will use reasonable endeavours to notify registered players by posting a prominent notice on the Platform or by email to the registered account address. Your continued use of the Platform following publication of any revised Policy constitutes your acceptance of the changes.
We encourage you to review this Policy periodically to stay informed about how kiss988 protects your personal data.
If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data by kiss988, please contact us through the following channels:
When submitting a data rights request, please include your registered username and mobile number to assist with account identification and verification. We aim to acknowledge all privacy-related communications within 2 business days and to provide a substantive response within 30 calendar days.
Effective Date: This Privacy Policy is effective as of June 2026 and supersedes all previous versions. Malaysian users are reminded that they are responsible for compliance with local laws regarding online gambling and the use of online gaming platforms.
Now that you understand how kiss988 handles your personal data, explore our full range of games and services — all within a secure, licensed and responsible gaming environment built for Malaysian players.